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General Terms and Conditions

of Qent Technologies UG for the use of the Qent platform (mobile app and web application at qent.tech). As of: March 2026

§ 1 Scope

(1) These General Terms and Conditions (hereinafter "GTC") govern the contractual relationship between Qent Technologies UG (hereinafter "Provider") and the users (hereinafter "User") of the mobile application "Qent" and the web application at qent.tech (hereinafter collectively "Platform"). (2) Deviating, conflicting, or supplementary terms and conditions of the User shall not become part of the contract unless the Provider expressly agrees to their validity in writing. (3) The GTC apply in the version valid at the time of registration or use.

§ 2 Subject Matter and Service Description

(1) The Platform provides a digital networking solution. The core functions include in particular: a) Creation and management of digital business cards with personalized QR codes b) Scanning and saving contact data of other users via QR code technology c) Digital contact management (Wallet) with search and filter functions d) Event overview and digital ticketing system e) Analytics and statistics functions for contact interactions f) In-app messaging function (chat) between users g) Export of contact data (vCard format) h) Integration with mobile wallet applications (Apple Wallet, Google Pay) (2) The Provider makes the Platform available in its current version. There is no entitlement to the maintenance of a specific range of functions. The Provider is entitled to change, expand, or restrict the range of functions at any time, provided this is reasonable for the User. (3) The Provider strives for high availability of the Platform but does not guarantee uninterrupted accessibility. In particular, availability may be temporarily restricted during maintenance work, technical disruptions, or force majeure.

§ 3 Registration and User Account

(1) Use of the Platform requires registration. The User warrants that all data provided during registration (in particular name, email address, phone number) is truthful and complete. Changes must be communicated to the Provider without delay. (2) Registration and use of the Platform is only permitted for natural persons who have reached the age of 16. By registering, the User confirms that they have reached this minimum age. (3) The User is obliged to keep their access data (email address and password) confidential and to protect them from unauthorized third-party access. If the User becomes aware of misuse of their account, they are obliged to inform the Provider immediately at info@qent.tech. (4) Any action taken under the User's access data shall be attributed to the User, unless the User is not responsible for the misuse. (5) The Provider may reject registration without giving reasons. There is no entitlement to the conclusion of a usage contract.

§ 4 Free and Paid Services

(1) The basic functions of the Platform are available to end users free of charge. (2) The Provider may offer paid additional functions, in particular for commercial users and companies. The respective prices and conditions are presented separately and transparently before conclusion of the contract. (3) Insofar as the User is a consumer within the meaning of § 13 BGB and concludes a paid contract online, the User has a statutory right of withdrawal pursuant to §§ 355 ff. BGB. The withdrawal instructions are provided separately before conclusion of the contract.

§ 5 Usage Rights and Intellectual Property

(1) The Provider grants the User a simple, non-transferable, non-sublicensable, and revocable right to use the Platform in accordance with these GTC. (2) All rights to the Platform, including trademarks, designs, source code, databases, and content, remain with the Provider or its licensors. (3) The User is prohibited from copying, decompiling, reverse engineering, modifying, or using the Platform or its content in whole or in part for commercial purposes without the prior written consent of the Provider.

§ 6 User Content

(1) The User retains the copyrights to the content they upload (e.g., profile pictures, texts, business card information). (2) By uploading content, the User grants the Provider a spatially and temporally unlimited, simple right of use to store, process, and display this content to other users of the Platform within the scope of Platform operation. This right expires upon deletion of the user account. (3) The User warrants that the content they upload is free of third-party rights or that they have the necessary usage rights. The User indemnifies the Provider against all third-party claims asserted due to a rights infringement by the content uploaded by the User.

§ 7 User Obligations

(1) The User undertakes to comply with applicable law and not to infringe the rights of third parties when using the Platform. (2) The User is particularly prohibited from: a) Distributing content that is offensive, racist, discriminatory, defamatory, pornographic, or harmful to minors; b) Unreasonably harassing other users, in particular through spam messages; c) Distributing malware, viruses, or other harmful programs; d) Attacking, manipulating, or overloading the Platform or its technical infrastructure; e) Using automated access (bots, scrapers, crawlers) without the prior written consent of the Provider; f) Systematically collecting contact data of other users or using it for commercial purposes. (3) In the event of violations of these usage obligations, the Provider is entitled to temporarily suspend or permanently exclude the respective User. There is no entitlement to restoration of access in such cases.

§ 8 QR Codes and Digital Business Cards

(1) The QR codes and digital business cards generated via the Platform serve exclusively for making contacts and networking within the scope of the Platform. (2) The User is responsible for ensuring that the data stored in their digital business card is correct and up to date. (3) By scanning another person's QR code, the scanning User consents to the profile data stored in the QR code being saved in their Wallet. The scanned User is not separately notified of the scan unless this is activated in their settings.

§ 9 Events and Tickets

(1) Events can be displayed and digital admission tickets (tickets) can be provided via the Platform. (2) The Provider acts solely as a technical intermediary. The event contract is concluded exclusively between the User and the respective event organizer. (3) Tickets are personal and non-transferable unless expressly stated otherwise. Each ticket contains a unique QR code that entitles the holder to a single validation at the event venue. (4) Payment processing for ticket purchases is carried out by Stripe Inc. ("Stripe") as an external payment service provider. By purchasing a ticket, the User agrees to Stripe's terms of service and privacy policy (https://stripe.com/privacy). The Provider does not store credit card numbers or bank details. All payment data is processed directly by Stripe in accordance with PCI DSS standards. (5) The Provider is not liable for the execution, cancellation, or content of third-party events.

§ 10 Data Protection

(1) The collection and processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG), and the Telecommunications Digital Services Data Protection Act (TDDDG), as well as our separate Privacy Policy. (2) The Platform uses the following categories of personal data: a) Master data (name, email, phone number, position, company) b) Usage data (interaction statistics, scan events, device information) c) Content data (profile pictures, business card information, chat messages) d) Location data (only with express consent, for location-based recommendations) (3) The processing of biometric data (e.g., Face ID) takes place exclusively locally on the User's device for authentication purposes. No biometric data is transmitted to the Provider. (4) The User can deactivate the use of analytics data, location data, and biometric authentication at any time in the privacy settings of the app. (5) Further details can be found in the Privacy Policy, which is available via the app and at qent.tech/datenschutz.

→ Privacy Policy

§ 11 Liability

(1) The Provider is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body, or health. (2) In cases of slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations). Essential contractual obligations are those whose fulfillment is necessary for the proper execution of the contract and on whose compliance the User may regularly rely. In this case, liability is limited to the typical, foreseeable damage. (3) The above limitations of liability do not apply to claims under the Product Liability Act or in cases of fraudulent concealment of a defect or assumption of a guarantee. (4) The Provider is not liable for the accuracy, completeness, and timeliness of content and profile data uploaded by users. (5) The Provider is not liable for damages caused by disruptions to the network infrastructure, attacks by third parties on the Platform, or force majeure, provided the Provider has taken appropriate security measures.

§ 12 Term and Termination

(1) The usage contract is concluded for an indefinite period and can be terminated by either party at any time. (2) The User may terminate the contract at any time without notice by deleting their user account in the app settings. Deletion includes all personal data associated with the account in accordance with the Privacy Policy. (3) The Provider is entitled to terminate the usage contract with a notice period of two (2) weeks. Termination is made in text form (email). (4) The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular if the User repeatedly or seriously violates these GTC. (5) After termination, the User's data will be deleted in accordance with the statutory retention periods and the Privacy Policy.

§ 13 Changes to the GTC

(1) The Provider reserves the right to amend these GTC with effect for the future, insofar as this is necessary or expedient due to changes in the legal situation, supreme court rulings, changed market conditions, or further development of the Platform and does not unreasonably disadvantage the User. (2) Changes will be communicated to the User in text form (email or in-app notification) no later than four (4) weeks before the planned effective date. (3) If the User does not object to the amended GTC within four (4) weeks of receipt of the change notification, the amended GTC shall be deemed accepted. The Provider will specifically inform the User in the change notification of the significance of the deadline and the legal consequences of silence. (4) If the User objects in a timely manner, the contract shall continue under the previous conditions. In this case, the Provider reserves a special right of termination.

§ 14 Dispute Resolution

(1) The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr (2) The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 15 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory provisions of the state in which the User as a consumer has their habitual residence remain unaffected. (2) If the User is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the Provider. (3) Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected (severability clause). The statutory provision shall apply in place of the invalid provision. (4) The contract language is German.

As of: March 2026 | Qent Technologies UG